When you’re in the business of organizing events, you’ll come to realize that getting feedbacks from event attendees isn’t the easiest of tasks.
You know the importance of getting such feedbacks to the success of future events planning and you know how influential those reviews could be to attract new attendees and customers.
Constantly getting feedbacks will help you make improvements to future events or conferences that your attendees will care about. Making every effort to get those reviews and feedback is always worth the while!
If you use events or conferences to boost your business or ministry, having the participants leave their opinions is crucial to the life of your business or ministry.
If you’re presently not getting enough feedbacks as you’d like, you need to ask yourself the following questions:
- Am I adding value to event attendees?
Do your events add value to your attendees and customers and make the time spent worth it? Participants who’d had a marvelous time are more likely to leave you with feedbacks when prompted.
- Do I ask for feedback and is my timing right?
Even though you wouldn’t want to come across as pushy, it is your responsibility to initiate the conversation and the feedback process, and to get it at the right timing.
- Do I take advantage of opportunities?
Well, if you don’t, you should become sensitive to the opportunities and capitalize on your event participants who are already praising you or the event.
Once you sense that attendees are impressed by the event, you’ve got yourself candidates for good feedbacks and reviews.
TIPS TO GETTING MORE FEEDBACKS
Once you’re doing the things above, you can continue to take the following steps to boost the rate of feedbacks for your events:
Give more than was expected
Be sure to give your event participants more than they would have expected from the event because any positive feedback you hope to get from them hinges on how satisfied they were with the event, as a whole.
In this day and age, exceeding, not just meeting, participants’ expectations are crucial to having a successful reviews campaign.
Have a strategy for getting their feedbacks
Don’t simply count on participants giving you their feedbacks without prompting them. No, you’ve got to ask for it!
Get a strategy in place that starts with the event planning and ends with the participants being requested to leave a feedback. Preferably in a digital format, like completing a form online, social media or using a reviews website.
Online survey tools like SurveyMonkey and Typeform can quickly display feedback patterns for you to review that could help with planning your next events.
Make it short and simple
By making the process of leaving a review simple and convenient, you’ll see your chances of receiving more reviews increase.
If you choose to use an online survey in getting the opinions of your events’ attendees, make the questions few and simple.
Confronting your participants with a lengthy survey or asking them ambiguous questions could be seriously off-putting, so avoid that at all cost!
Frame the questions in such a way that most respondents wouldn’t need any clarifications before supplying their answers and make the questions as few as possible. Remember, the longer your survey is, the less likely people will complete it.
Make parts of the event as interactive as possible
Depending on the types of events you’re organizing, getting participants to interact by asking questions and answering them or contributing in any way, could boost feedbacks after the events.
The event attendees would be more apt to give feedback if they’re excited about participating in it.
You could even ask past participants to share their previous experiences of your events or to make any contributions for the benefit of new attendees. They can help by sharing any improvements you’ve made from the previous events based on feedbacks.
CONCLUSION
Of course, the above steps to take in boosting your events feedbacks are by no means exhaustive!
However, the tips represent some of the fastest ways and when handled well, they can improve the rate of feedbacks that your events receive, thereby boosting your business or ministry!
Share your experiences in the comment box below.
